FAQs

Comfortable workout clothing or loose-fitting clothes are best. Clothing that allows you to expose the skin in the area being treated is preferred, but not required. During the evaluation and follow-up visits, the therapist will often need to access your skin, muscles, and joints around the area that you are attending physical therapy for to determine what is problem is and treat it effectively.

On your first visit a licensed physical or occupational therapist will go over your medical history and screen your injury/ailment. The therapist will take baseline measurements of your strength, flexibility, and mobility to  better determine a personalized plan of care with you. Often a brief treatment will also be provided on the first visit, and a home exercise plan will be developed when appropriate.

Normally, appointments are usually between 45-60 minutes, but can last up to 90 minutes in certain conditions.

Each injury is different, and each person’s health history is unique. Typically, patients are in physical therapy for 1-2 months to regain function and return to their prior activities safely. Depending on severity of the disorder, a patient can expect to be seen 1-3 visits a week in the clinic to regain their function while simultaneously doing a personalized home exercise plan. For example, typical sprain and strains may take 4-6 weeks while post-surgical procedures may take 2-3 months to rehab. At PT Works, your physical or occupational therapist will work with your individual schedule to accommodate a plan that will facilitate healing and independence.

At PT Works, our physical and occupational therapists work with you to mitigate your pain. Often the goal of physical therapy is to alleviate discomfort and improve function. Our licensed physical therapist staff will continuously check in to monitor your pain during each session to minimize unwarranted discomfort.

PT Works takes most insurance; our office will contact your insurance company and get a breakdown of your benefits based on your individual policy prior to your first visit.

For patients who do not have insurance, we offer a discounted self-pay rate, due at the time of service.

Yes, forms will be emailed out prior to your first visit.

• Photo ID and your insurance card.
• Doctor's referral or prescription, if required by your insurance.
• List of medications you currently take.
• Payment for your copay or deductible.
• Medical records like X-rays or MRI reports if they relate to your injury.

The following payment methods are accepted through the portal:

• Credit card
• Debit card
• Check

Appointment times are scheduled by the availability of professional staff. PT Works requires 24 hours’ advance notice of cancellations and reserves the right to charge a $25.00 cancellation fee if the patient fails to cancel an appointment at least 24 hours in advance.